Terms & Conditions

Terms and Conditions

If you continue to place an order, you are agreeing to comply with our terms and condition and be bound by the following:
The term 'us' or 'we' refers to Diyak Ltd, Registered in England No 06991244. , Registered business address is 7 Sutton Hall Road, Hounslow, TW5 0PX . The term 'you' refers to the user or customer of the website.

These terms and conditions shall apply to all of DDautostyling quotations and contract, orders for the sale or supply of goods accepted by DDautostyling.  DDautostyling reserves the right to amend technical or clerical errors in any order without notice. We at DDautostylng try our best to make sure all product images and descriptions are accurate however most are provided to us by manufacturers and are for information purposes only. We make no representations or warranties as to the accuracy of images or descriptions supplied. 

All product images supplied to us are used on this website under license from the manufacturer. These images are copyright to their respective owner and should not be copied from this website without written permission. 

Pricing and Availability:

All prices displayed on our website includes VAT at 20% (UK rate).
Our prices are changing all the time and although we try to keep up-to-date with the latest pricing, on occasion manufacturers and suppliers will make changes without prior warning. If this is the case we will contact you before processing the order, we will always try to do something for you on the price in this situation but in circumstances where this is not possible we reserve the right to inform you of this error, and if you wish to proceed, make the necessary amendments prior to processing your order. We reserve the right to change any of our prices without notice.

We keep stock of most of the Car lights but it’s changing every day, although we work hard to keep the stock correct, we cannot guarantee we will always have the requested item in stock. If this be the case, we will contact you to confirm a delivery date before processing the order. 

Please NOTE: Other products like Full body kits, Front & Rear Bumpers, side skirts, Bonnet, wheel arches, spoiler are delivered within 2 to 3 weeks of the order date. This is because all the above mentioned products are manufactured according to the order.
Delivery times shown are an estimate only, we will contact you with a more exact delivery date after you place an order. Please note that any despatch estimate is not an agreed despatch time and should not be relied on as such. Customs when ordering goods from DDautostyling for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the destination. Any additional charges and customs clearance are to be borne by the customer.

DDautostyling will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay arises from any because which is beyond our reasonable control. This condition does not affect your statutory rights. Waiver if you breach these conditions and DDautostyling does not take action, DDautostyling will remain entitled to use their rights and remedies under this agreement in respect of any other breach of these terms and conditions. Governing Law and Jurisdiction These terms and conditions are governed by and construed in accordance with the laws of England and Wales and subject to the non-exclusive jurisdiction of the English Courts. Payment Terms Goods purchased are subject to VAT at the UK rate of 20% within the European Union. Any notice to be served in accordance with these Terms and Conditions or statutory authority should be served in writing.

 

Car Parts

Although the majority of our parts are designed to fit specific cars, minor modifications or adjustments may be required to accommodate exhausts, lights, or other standard or aftermarket parts.

By placing an order with us you are agreeing you have checked that the parts are correct fitment for your car, and we cannot accept responsibility for customer errors regarding fitment. If you are unsure about fitment of an item, please contact us before ordering. When ordering any universal fitment parts, you are agreeing that the parts are not direct fit for any car and will need modification to fit. After placing an order, we will send you a confirmation by email.

Most of the car lights are in stock and we will despatch the order straight away. If we do not have the ordered products in stock, we will place them on order and let you know an estimated delivery date by email or telephone.

Special Order like Full body kits, Front & Rear Bumpers, side skirts, Bonnet, wheel arches, spoiler are delivered within 2 weeks of the order date. This is because all the above mentioned products are manufactured according to the orders.

Guarantees & Returns Policy:

We offer a twelve month warranty against manufacturing defects on all our lighting products

We must make customers aware that if you are purchasing a fiberglass bodystyling items we will not accept returns or extra bodyshop charges for minor cracks, scuffs or scratches.

Fiberglass is a delicate material and is easily flexible. Transit from our suppliers to our end customer can result in minor problems but you must accept this before you purchase you item. In the event that an item has been aggressively damaged or doesn't fit correctly. DDautostyling will co-operate with you in full to refund or replace the item, as long as the order shipping terms have been followed. In the event that an item does not fit correctly or is damaged, we will need photo evidence to show the problem. This can be sent via email or via post. Once the evidence has been received, we can then make judgement on the refund or replacement. Please make sure that all parts are checked for fitment BEFORE any work is carried out. If any work is undertaken to any item i.e sanding down, priming, we can no longer accept these goods back for refund or replacement. All goods have to be returned in the original condition they were despatched. It is very important all goods are checked for fitment BEFORE any work is carried out. Please be aware that some items may need modifying slightly to fit your car and we recommend that all bodystyling items are fitted by a professional bodyshop. We can only accept the word of a professional bodyshop for fitment problems and any items not taken to a bodyshop will not be considered for return or replacements.

All guarantees for products are provided entirely by the manufacturers and are subject to the terms and conditions contained therein. Compatibility of the goods is not guaranteed where modifications and alterations have been made to the vehicles. Your statutory rights are not affected.

 

Returns Policy:

Products may be returned within seven working days of delivery, the statutory "cooling off" period. Products returned within this seven working days period are returned at the Customers cost. After this period has expired products may only be returned if they are not of satisfactory quality, not fit for their purpose or do not correspond with the description originally provided. Products ordered to the customer's specification cannot be returned unless they are not of satisfactory quality, not fit for purpose or do not correspond with the description originally provided. This does not affect your statutory rights. Any costs incurred in returning product and non-refundable. All products returned for a change of mind purpose are subject to 25% re-stocking fee for returns and there will be a £10.00 handling fee for exchanges. Shipping and handling fees are not refundable. Please ship the items back to us prepaid and with the proper packaging, for your protection make sure to insure the package. We cannot be held responsible for lost or damaged packages. Please note, any orders that are cancelled for 'change of mind' purpose, or if the customer wants to return due to the item not being identical to our online images, the order has to be returned back to us in its original condition and the customer is responsible for any delivery return costs.

PLEASE NOTE:  In cases of certain special orders, we cannot accept these parts back for return. All special orders are undertaken at the customer’s discursion and cannot be accepted back for any reason, other than faults. All our body styling parts are special order only and fall under these terms.

 
Sales:

We may refuse to accept an order for any of the following reasons:

  • Goods are out of stock or no-longer available.
  • When we cannot obtain authorisation for your payment.
  • If there has been a pricing or description error.

If the buyer has an unconfirmed delivery address

Statutory Rights:

All contracts herein and with effect of the company do not at any time affect your statutory consumer rights.

Disclaimer:

though we have made every effort to ensure the information provided on this website is accurate, we cannot guarantee its accuracy. This site is designed to assist you in making your purchasing decisions and is not intended to be the definitive source of accurate information. You are solely responsible for verifying the information on this site before you make your purchases. We will not be held responsible for inaccurate information, part numbers, specifications, or model applications. Also please note that the actual colour of some items may differ slightly from the representations displayed on the web site. We are not obligated to sell at listed prices if there is an error. Thanks for your understanding.

 


Complaints:

if you have any complaints about our service or any products that you have purchased from us, please feel free to contact us at complaints@ddautostyling.com. We will endeavour to respond to your complaint within 5 working day. You will be kept up to date on progress of the complaint via email or phone.

 

Privacy Policy Statement:

In this policy "you" and "your" refer to the customer, "we", "us" and "our" refer to    DDautostyling and "third party" or "third parties" refer to all persons, entities, services and companies other than the customer and DDautostyling.

At DDautostyling we are committed to protecting your privacy. We will only use the information we collect about you to process orders and to provide ourselves with a meaningful customer profile database in order that we can keep the website relevant to those who use it. Any information collated during your use of the site will not be passed to third parties unless necessary to fulfil your order. When you place an order through us, we require your name, address, contact details and credit/debit card details. Your name, address and contact details are given to suppliers and/or couriers as required to enable delivery of your purchases to you. Your car details will only be used to enable to identify the correct part of your car when purchasing from us. Your credit card details are used to make the monetary transaction for your purchase(s), they are then only retained in our financial records for accounting purposes only and will not be used for any other purpose.

Payment:

If we have not received full payment within 7 days of the sale we will request the transaction be cancelled and open an unpaid item case.

Paypal:
If paying by Paypal we can only dispatch the goods to the confirmed address on the account.
If you pay using a Paypal E-Cheque we will not dispatch the goods until the payment has fully cleared.